Arbitration

Due to personnel and resource reallocation and downsizing, many insurance companies find themselves with limited staff and technology infrastructure to pursue subrogation claims. Insurers are forced to forego dedicating staff to arbitration to focus their efforts on new claims.

Arbitration is a more cost-effective and time-efficient method of dispute resolution with an average of 11% to 13% of all subrogation claims going to arbitration.

Turning your arbitration efforts to Afni who specialize in subrogation and arbitration can significantly improve your cash flow. An experienced partner with a specialization in arbitration allows you to ensure that contentions are fully developed so the odds of increasing recoveries are improved.

Afni is one of the leading arbitration filers among Third Party Administrators; our goal is to help you improve your arbitration win rate. In 2008, a client of Afni’s came to us and asked us to help them with a backlog of over 1,200 applicant arbitrations.  Within 5 weeks, Afni composed and submitted contentions with a WIN rate approaching 70%, surpassing our client’s expectations.
 
Dedicated Arbitration Staff
The function of our arbitration staff is to write effective contentions for Applicant, Respondent and Response Counter Applicant arbitrations actively tracking the components of successful contentions and leveraging these insights into repeatable submissions that improve win rates. As active panelist for Arbitration Forums, Inc., our specialists are well versed in the rules and regulations required and know how to prepare winning arbitrations.
  
Arbitration Experience and Results
Every member of our dedicated arbitration staff has past experience in writing arbitrations, averaging more than 8 years and over 24 years of insurance experience. Afni puts this experience to work in achieving maximum arbitration results on your behalf.

Breadth of Services and Technology
We can handle all your arbitration needs, including applicant, respondent, and response/counter applicants. We use online filing and analytic software programs that consolidate numerous pieces of information to produce a liability negligence assessment that can be used in negotiations.
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Reduce your claim staff workload. Re-allocate precious time and resources else where in the claim handling process. Partner with Afni and let us cost effectively manage all of your Arbitration processes.

Applicant & Response Counter Applicant Arbitrations
Our goal is to assist our clients in improving their arbitration win rates and increasing their dollars collected. For the past 6 years Afni’s average win percentage has been above 60% with a recovery percentage above 78%. As an outsourcing partner, Afni can help you increase revenues while performing like a cost-effective extension of your in-house staff.

Respondent Arbitrations
Having an experienced partner with a specialization in completing Respondent Arbitrations ensures that contentions are fully developed, resulting in reduced payouts. Afni wins over 50% of responses compared to the national average of 42% (Arbitration Forums, Inc.). For over a decade, Afni’s Respondent Arbitration Services has provided savings of $220 per file*.